These warranty conditions, version 6-2023, valid from June 1, 2023, may replace previous versions and take precedence over any warranty provisions in the general terms and conditions.  

Warranty conditions

1.1 Carbolt BV guarantees that the products delivered are free from design and/or material defects, as far as this follows from these warranty provisions.

1.2. If during the warranty period the product is found to be defective due to material defects, CARBOLT BV or a

CARBOLT BV dealer in the warranty area will repair the product or the defective parts without charge for labor or parts under the conditions below.

CARBOLT BV and its dealers may replace defective products or parts with new or reconditioned products or parts.

All parts and products to be replaced become the property of CARBOLT BV.

1.3. This guarantee is only granted within the guarantee period and upon presentation of the original invoice (stating the date of purchase, product name and dealer) together with the defective product. CARBOLT BV and the CARBOLT BV dealers may refuse to provide the guarantee if these documents are not presented or

are incomplete.

1.4. Parts sold separately that have not been installed by CARBOLT BV or in accordance with the installation instructions are not covered by the warranty.

1.5 The guarantee can only be claimed by the original owner of the CARBOLT BV product in question.

1.6 This warranty does not cover any transport costs or risks associated with transporting your vehicle to and from CARBOLT BV or your CARBOLT BV dealer.

Article 2 Warranty period

2.1. A warranty claim can only be made if the original purchase receipt can be presented. The warranty period begins on the day of purchase.

2.2. No warranty is provided for wearing parts such as cables and springs, unless there are design and/or material defects.

2.3. Other parts are covered by a 5-year warranty if properly maintained.

Article 3 Warranty exclusions

3.1 The guarantee expires in the following cases:

a. Incorrect and/or negligent use of the CARBOLT BV product and use that does not comply with its intended purpose;

B. The CARBOLT BV product has not been serviced in accordance with the Service Booklet;

C. Technical repairs were not carried out properly;

D. Subsequently installed parts do not comply with the technical specification of the product or have been installed incorrectly;

e. If the certificate key code page from the user manual, which states that the system has been professionally assembled and checked before delivery to the customer, is not present or has not been signed by the seller and returned to CARBOLT BV;

3.2. CARBOLT BV-NL BV expressly excludes liability for damage to (parts of) the product due to:

a. Incorrect adjustment/tension of cables and locks;

B. Incorrect or inadequate lubrication of rotating parts and/or parts for which it is required.

C. Climatic influences such as normal paint weathering, rust or chrome rust.

Article 4 Warranty parts

4.1 During the warranty period, all parts found by CARBOLT BV to be defective in material and/or construction will be repaired or replaced at the supplier's discretion. Any costs for (dismantling) assembly will be borne by the owner.

4.2 The costs for transporting the CARBOLT BV product and/or the entire vehicle to and from CARBOLT BV are borne by the owner.

4.3. If a specific part is covered by the warranty and the original is no longer available, CARBOLT BV will provide an alternative of at least equal value.

Article 5 Warranty work.

5.1. Claims can only be made after express permission from CARBOLT BV

5.2 The work will preferably be carried out at the dealer where the product was purchased, if this was the case directly at Carbolt BV, the work will be carried out at the current location of Carbolt BV (at the time of publication this is Varsseveld).

5.3. Any travel costs are always at the owner's expense, regardless of whether the warranty claim is granted or not.

Article 6 Filing a complaint

6.1 Claims under this warranty must be submitted by presenting the product or part in question for inspection by the CARBOLT BV dealer from whom the product was purchased. At the same time, the proof of purchase and the fully completed key certificate must be presented to the dealer.

6.2 If the owner has moved or the dealer is no longer available, CARBOLT BV will refer you to the nearest CARBOLT BV dealer.

Article 7 Warranty scope

7.1 The warranty area is limited to the Netherlands.

Article 8 Liability

8.1 A warranty claim accepted by CARBOLT BV does not automatically mean that CARBOLT BV also accepts liability for any damage suffered.

The liability of CARBOLT BV never exceeds what is described in these warranty conditions. Any liability of CARBOLT BV for consequential damage is expressly excluded. The provisions of this provision do not apply if and to the extent that they arise from a mandatory statutory provision.

Article 9 Exclusions and limitations

9.1 Unless otherwise stated above, CARBOLT BV makes no warranties (whether express, implied, statutory or otherwise) as to the quality, performance, accuracy, reliability, fitness for a particular purpose or any other quality of the product or any part thereof. If this exclusion is not or not fully permitted under applicable law, the exclusion or limitation of CARBOLT BV's warranty shall only apply to

as far as legally permissible.

Any warranty that cannot be completely excluded is limited (to the extent permitted by law) to the duration of this warranty. This warranty only obligates CARBOLT BV to repair or replace the products covered by the terms of this warranty. CARBOLT BV is not responsible for any loss or damage related to products, services, this warranty or otherwise, including - economic or material loss - the price paid for the product - loss of profits or revenue, loss of data, loss of enjoyment of the product, etc. - indirect, secondary

or consequential damages or losses.

This applies regardless of whether such damage or loss is due to defects or malfunctions of the product or related products.

due to defects or because the product is unavailable while at CARBOLT BV or a CARBOLT BV dealer, resulting in downtime, loss of use or work interruption.

If applicable law prohibits or limits such exclusions, CARBOLT BV excludes or limits its liability

only to the greatest extent permitted by law. In no event shall CARBOLT BV's liability under this warranty exceed the price paid for the product. However, if applicable law only allows higher limitations of liability, the higher limitations shall apply.